Walk onto any job site knowing what to look for.
AICON Coach is a separate app for safety observers. It works alongside AICON Jobs, the crew briefing app described on our home page.
AICON Coach guides a safety observer through a job-specific observation, from the morning JSA to a finished report. It prepares the briefing, rates each note as you write it and sends the result to AICON. The app handles the paperwork during the visit.
Bucket operator FR clothing in good condition, sleeves down.
Ground man inside drop zone while the old crossarm was lowered.
Good observations depend on knowing the job before you arrive.
An observer usually turns up with a blank form and a few minutes to work out what the crew is doing, what they already briefed and where the risk is. AICON Coach prepares that information before the observer arrives, for the specific job and crew they are visiting.
- Who uses it
- Safety observers, supervisors and coaches who visit crews in the field.
- What they get
- A briefing on what to look for, a checklist built from the topics your company wants observers to cover, and a report written for them.
- Where it goes
- Every finished observation is stored in AICON with the rest of your safety data.
- What it needs
- An AICON account. AICON Jobs is optional. If the crew uses AICON Jobs for their JSA, the app gets much more to work with.
Every observation follows the same seven steps.
The order is fixed: JSA first, then the briefing, then the observation. Observers asked for this, so they always see what the crew planned before they judge what the crew is doing.
Pick the job
Jobs nearby appear first, ranked by distance from where the observer is standing, with recent jobs alongside. Search by job number or foreman. Work that isn't in the system yet can be added on the spot as a new job.
Behind the scenesLocation only ranks the list. It never blocks the observer from choosing a different job.
Review the JSA
If the crew uses AICON Jobs, their morning JSA opens in the app and the observer signs off on it. On any other job, the observer photographs or uploads the paper JSA, and AI reads it into fields to confirm.
Behind the scenesA gap analysis compares the JSA against the work and flags hazards it doesn't cover. If there is no JSA, the observation still goes ahead with less context.
Read the readiness briefing
A short, prepared briefing: what to look for today, the gaps in the JSA, and where this crew is strong or still developing.
Behind the scenesThe briefing is rebuilt every time it opens, so it reflects the latest JSA and crew data.
Observe
Work through a checklist of the topics your company wants observers to cover, with the high-priority topics marked. Type, dictate or photograph each note. AI rates it as it's written and describes each photo.
Behind the scenesEach answer is tagged with its topic, so results can be rolled up by topic across crews and jobs.
Check high-energy controls
The High-Energy Control Assessment (HECA) step. Pick the hazards present, then confirm the controls for each from a "Things to check" list.
Behind the scenesHazard tiles come from your company's own hazard lists. Items the crew already flagged are pre-selected.
Review with the foreman
Go over the notes together. The observer can record the conversation, which is transcribed, and tick off the topics that were discussed.
Behind the scenesRecording is opt-in. The summary is built from the notes whether or not anything is recorded.
Finalize the report
AI writes the report from the notes, photos and conversation. The observer reviews it and finalizes, and the report is sent to AICON with its photos and audio.
Behind the scenesOnly the observer sees a draft until it is finalized. Anything not yet sent waits in a Pending inbox on Home.
Coach checks the crew's work against the plan recorded in AICON Jobs.
AICON Jobs records the crew's morning job briefing and builds their JSA. When a job runs on AICON Jobs, Coach reads that JSA and the crew's history directly, so the observer sees what was planned, who signed and what the crew tends to miss before they walk up.
AICON Jobs
- The JSA from the crew's recorded job briefing
- Crew sign-offs on that JSA
- Crew performance, the strengths and development areas built up over past briefings
- Things to look for, worked out before the observer arrives
AICON Coach
- Readiness briefing built from the JSA and crew context
- Topic checklist built from the topics your company wants covered
- Rated notes and photos, with the observer always able to override
- HECA register pre-ticked with what the crew already flagged
- Foreman review and a written report
AICON
- Finalized observations with photos and audio
- Answers by topic, ready to roll up
- HECA entries linked to your company's hazard list
| What the observer gets | Job on AICON Jobs | Standalone job with a paper JSA | Standalone job, no JSA |
|---|---|---|---|
| The JSA | Opens automatically. If the crew's JSA is still a draft, the observer can wait or carry on. | Photographed or uploaded, read by AI and confirmed by the observer | Skipped |
| JSA sign-off | Yes, signed in the app | Not applicable | Not applicable |
| Readiness briefing | Full, including crew strengths and weaknesses | Built from the extracted JSA, without crew history | Skipped |
| HECA pre-selection | The crew's known HECA items are pre-selected | The observer selects them | The observer selects them |
| Checklist, AI rating, report, sync to AICON | Yes | Yes | Yes |
The observer reviews every AI rating and finalizes every report.
Every AI step in Coach either prepares something for the observer or tidies up what they wrote. Nothing is finalized without them, and every rating can be changed with one tap.
Rates notes as they're written
Each note is rated against your company's own rating scale. The default scale is:
Suggests, never inserts
Coach can offer clearer wording for a note, or a related item worth checking. The observer accepts or ignores each suggestion.
Reads paper JSAs
A photo or PDF of a paper JSA is turned into fields the observer confirms. A gap analysis then shows what the JSA left out.
Describes photos, transcribes speech
Each photo gets a written description to go with the note. Dictated notes and the recorded foreman conversation are turned into text.
Writes the report
The report is drafted from what the observer captured. The observer reads it before anything is finalized.
AI features are switched on per company with the AI Observations setting in AICON. Coach uses the same prompting service as AICON Jobs. Prompts are managed centrally on the server, not built into the app, so they can be tuned without a new release.
High-energy hazards have their own step in the observation.
HECA keeps the observer's attention on the energy sources that cause serious injuries and fatalities. The observer selects the hazards present, then confirms each control from a short "Things to check" list.
The tiles come from your company's own hazard list. A company that follows more than one safety program can keep a separate hazard list for each. A different company gets a different hazard set without any change to the app.
- Drop zone barricaded and kept clear
- Tag lines used to control the load
- Rigging inspected before the lift
- Signal person assigned and visible to the operator
Features for working in the field
Nothing is lost when you're interrupted
Drafts are saved on the device as you go. Close the app, take a call, come back, and you land on the exact screen you left, HECA included.
Several observations per job
Each crew session keeps its own observations. Drafts reopen where they stopped, and finished ones open read-only.
Quick to get back in
Sign in once with your AICON account. Face ID or Touch ID is available if you want it, with no PIN to remember.
Large targets, high contrast
Big buttons and the AICON palette keep screens readable in direct sun. Every rating has a word next to its color, so color is never the only signal.
Home shows what's open
In-progress observations, the last seven days of finished ones, and today's date, weather and location.
A clear step navigator
Jump between parts of the flow, and use Save & exit at any point to go back to Home.
Observations are stored in AICON with the rest of your safety data.
Coach doesn't keep a separate record system. Every finalized observation, photo, recording, HECA entry and topic answer is written to AICON through its API. Your existing reports, permissions and portals apply to it.
- Configured by you
- Observation topics, their priorities and your hazard lists all come from your AICON setup.
- Kept separate
- Coach keeps its own data. The only things it shares with AICON Jobs are the job list and the hazard list.
- Who sees drafts
- Only the observer, until the observation is finalized.
- Reporting
- Answers are tagged by topic, so you can see patterns across crews, jobs and time.
Where Coach is today, and what comes next
Version 1
- iPhone and iPad, in beta through TestFlight
- The full observation flow, for AICON Jobs and standalone jobs
- Topic checklist, HECA and AI-written reports
- Needs a data connection to sync and to run the AI
On the roadmap
- Full offline use: capture an observation with no signal and sync it when the connection returns
- AI that runs on the device, for sites without coverage
- Android
Frequently asked questions
Do we need AICON Jobs to use Coach?
No. Coach works on any job in AICON, and observers can add a new job in the field. With AICON Jobs, the observer also gets the crew's JSA, their sign-offs, crew performance and a fuller briefing.
Does the AI decide whether something is safe?
No. The AI suggests a rating as each note is written, and the observer can change it with one tap. Observers review and finalize every report themselves.
Will it work where there's no signal?
Version 1 needs a connection to sync and to use the AI. Drafts are saved on the device, so a dropped signal doesn't lose work. Full offline use is the main goal for the next version.
Can we use our own checklist and hazards?
Yes. The checklist comes from the topics your company wants observers to cover, and which of them are high priority. The HECA hazards come from your company's own hazard lists. Changes in AICON appear in the app without an update.
Where do the reports go?
Into AICON, with their photos and audio, tied to the job and crew session. Answers are tagged by topic so they can be reported on.
Can the AI be turned off?
Yes. AI features are controlled per company by the AI Observations setting in AICON.
See AICON Coach with our team
Book a one-hour demo. We'll show you the product and talk through your crews, your work types and what you need.